Privacy Policy
Last Updated: October 26, 2023
At Spheraliondex Summit Craftworx, we are deeply committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website spheraliondex.org, enroll in our courses, participate in our community forums, or interact with our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when registering for services, participating in activities on the site, or contacting us. The personal information that we collect depends on the context of your interactions with us and the choices you make, and the products and features you use.
1.1. Personal Data You Disclose to Us
- Contact Data: Name, email address, postal address, phone number, and similar contact data.
- Account Data: Username, password, purchase history, and other data related to your account.
- Payment Data: We use third-party payment processors (e.g., Stripe, PayPal) for all transactions. We do not store your full credit card details on our servers.
- Communication Data: Content of communications with us, and any data you provide when you contact us with questions or for customer support.
- Course Data: Information related to your progress in courses, submissions, feedback, and certifications.
1.2. Information Automatically Collected
When you visit, use, or navigate the Site, we may automatically collect certain information. This information includes your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.
- Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Site.
- Device Data: Information about your computer, phone, tablet, or other device you use to access the Site.
- Location Data: Information about your device's location, which can be either precise or imprecise.
- Cookie Data: We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
2. How We Use Your Information
We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:
- To facilitate account creation and logon process.
- To send you marketing and promotional communications (where you have opted in).
- To fulfill and manage your orders, courses, and other transactions made through the Site.
- To post testimonials on our Site (with your explicit consent).
- To deliver targeted advertising to you.
- To request feedback and to contact you about your use of our Site.
- To enable user-to-user communications (if applicable, e.g., in community forums).
- To protect our Site: We may use your information as part of our efforts to keep our Site safe and secure (e.g., for fraud monitoring and prevention).
- To enforce our terms, conditions, and policies.
- To respond to legal requests and prevent harm.
- For other business purposes: We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Site, products, marketing, and your experience.
3. Disclosure of Your Information
We may share your information with third parties in the following situations:
- Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
5. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access and obtain a copy of your personal data.
- The right to request rectification or erasure of your personal data.
- The right to restrict the processing of your personal data.
- The right to data portability.
- The right to object to the processing of your personal data.
- The right to withdraw consent (where we rely on your consent to process your personal data).
- The right to complain to a data protection authority.
To exercise any of these rights, please contact us using the details provided in Section 7 below.
6. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
7. Contact Us
If you have questions or comments about this Privacy Policy, you may contact us at:
Spheraliondex Summit Craftworx
1553 Clinton St, Aurora, CO 80010, USA
Phone: +1 (303) 360-0267
Email: info@spheraliondex.org
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.